FLYPROJECT

GETTING STARTED 10

• How Do I Attend A Class At FLYPROJECT?
• How Do I Sign Up/Register?
• It's my first time, which package should I purchase
• How many classes can I book?
• Checking in your first class

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THE CLASSES 4

• Preparing for your first class at FLYPROJECT
• What kind of class do you offer?
• What happens if I'm late for a class?
• I've not been exercising, will I be ok?

BOOK CLASSES 2

• How do I book a session?
• How do I add myself to the waitlist?

CANCELLATIONS AND NO SHOW 4

• CANCELLATION AND REFUND POLICY
• Can I cancel a session?
• PERSONAL FITNESS DECLARATION
• What if I don't show up?

BOOKINGS 8

• CANCELLATION / REFUNDS
• Schedule updates and waitlist
• What Do ‘W’ and ‘S’ Mean Next To The Classes On The Schedule?
• Booking a class
• Do you accept walk-ins without booking?

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THE STUDIO 7

• How is FLYPROJECT classes different from classes offered at my gym?
• How many calories are burnt per class?
• PREGNANT & INJURIES
• Is there any way to make the seat at FLYCYCLE more comfortable?
• Do cycling shoes really make a difference and if so, what type should I get?

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SUBSCRIPTION PACKAGES 6

• Can I freeze my subscription packages?
• Does remaining credits roll over the next month?
• When do my subscription package expire?
• When am I charged?
• Will my billing reoccur?

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PACKAGES 6

• When do my credit package expire?
• Do you offer a monthly membership?
• Can I buy a class and then give it as a gift?
• Where can I get receipt?
• Can I redeem a class for merchandise?

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