Life happens, even to the most devoted fitness fanatics – sometimes, you just have to miss a class without much notice at all. We want to support your balancing act between a busy life and your workout habit so if you are unable to attend a class you booked, please keep our cancellation policy in mind:


  • Late Cancellation: If you cancel a class LESS THAN 12 hours in advance that credit will not be refunded
  • No Show: If you miss a reservation without canceling, that credit will not be refunded
  • Late Arrival: If you show up late for a class, you will be denied entry and that session will be FORFEITED

Please note, in fairness to all our customers, SPOTS WILL BE RELEASED 5 MINUTES BEFORE CLASS BEGINS.

  1. Subject to the statutory right of cancellation, payment for credits are non-refundable unless otherwise stated in Terms and Conditions. 
  2. All Sessions must be used within the stated months from the date of purchase on the website.


  • We ask that you call the studio to let us know you are on the way. The front desk will hold a reservation up until the class begins though we cannot guarantee you will be given the spot you signed up for. Customers who arrive late will not be admitted to class as it is too disruptive. 


  • If you're planning on leaving early, we kindly request that you tell the instructor ahead of time.


  • Late cancellation fee: if you cancel a reservation less than 12 hours before the start time, you will be charged a fee. 
  • Missed class fee: if you miss a reservation without canceling, you will be charged a fee.

The RM 10 fee will appear in your bank statement 7 days after your reservation. Late cancellation and missed reservation fees are only applicable to FLYCIRCUIT UNLIMITED package.

  • Whether you late cancel or no show, the booking will not count as one of your attended classes. 

Our cancellation policy helps other FLYCIRCUIT members to keep their workout routine better. For many of our members who are only able to attend classes at a certain time, this would provide more options to all.