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Knowledge base
GETTING STARTED WITH US
GETTING STARTED
10
How Do I Attend A Class At FLYPROJECT?
How Do I Sign Up/Register?
It's my first time, which package should I purchase
How many classes can I book?
Checking in your first class
View all 10
THE CLASSES
4
Preparing for your first class at FLYPROJECT
What kind of class do you offer?
What happens if I'm late for a class?
I've not been exercising, will I be ok?
BOOK CLASSES
2
How do I book a session?
How do I add myself to the waitlist?
GENERAL
CANCELLATIONS AND NO SHOW
4
CANCELLATION AND REFUND POLICY
Can I cancel a session?
PERSONAL FITNESS DECLARATION
What if I don't show up?
BOOKINGS
8
CANCELLATION / REFUNDS
Schedule updates and waitlist
What Do ‘W’ and ‘S’ Mean Next To The Classes On The Schedule?
Booking a class
Do you accept walk-ins without booking?
View all 8
THE STUDIO
7
How is FLYPROJECT classes different from classes offered at my gym?
How many calories are burnt per class?
PREGNANT & INJURIES
Is there any way to make the seat at FLYCYCLE more comfortable?
Do cycling shoes really make a difference and if so, what type should I get?
View all 7
SUBSCRIPTION PACKAGES
6
Can I freeze my subscription packages?
Does remaining credits roll over the next month?
When do my subscription package expire?
When am I charged?
Will my billing reoccur?
View all 6
PACKAGES
6
When do my credit package expire?
Do you offer a monthly membership?
Can I buy a class and then give it as a gift?
Where can I get receipt?
Can I redeem a class for merchandise?
View all 6
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