MONTHLY / SUBSCRIPTION PACKAGE

What happens to my subscription billing during the Movement Control Order (MCO)?
Rest assured, our team will continue to support you when it comes to your packages. We have frozen all your accounts for free until 12 May 2020, when we reo...
Tue, 9 Jun, 2020 at 3:57 PM
How does the subscription work? I was charged a fee Pre-MCO
If you were billed the portion from 18th March - 12th May 2020 will be carried forward, If your payment was in lump sum, we have carried forward the MCO per...
Tue, 9 Jun, 2020 at 4:23 PM
Have my subscription been charged during the MCO period?
No, we have frozen all subscription package during this MCO period. The subscription package will resume from the 15th June onwards. 
Tue, 9 Jun, 2020 at 7:40 PM
Can I freeze my membership fee for a longer period?
Yes, you can. However, our studios will be deemed safe for our members to enter, therefore freezing requests will be charged where applicable. We will freez...
Fri, 12 Jun, 2020 at 6:51 PM
I would like to cancel my membership and request for a refund during the MCO period
We can process the Cancellation request (subject to standard Terms & Conditions), however the MCO period is only provided in credit for future months, a...
Tue, 9 Jun, 2020 at 7:45 PM
How to Cancel Subscription?
For all customers with FLYPROJECT SUBSCRIPTION PACKAGES will need to fill in a form in order to cancel/terminate their package.  Click on the link below...
Sat, 18 Jul, 2020 at 12:57 AM