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POST MCO FAQ
MONTHLY / SUBSCRIPTION PACKAGE
What happens to my subscription billing during the Movement Control Order (MCO)?
How does the subscription work? I was charged a fee Pre-MCO
Have my subscription been charged during the MCO period?
I would like to cancel my membership and request for a refund during the MCO period
How to Cancel Subscription?
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What happens to my credits during the Movement Control Order (MCO)
The studio is re-opening do I need to unfreeze my package?
I have a FLYPROJECT credit package, what happens to my credits and expiry date?
Can I freeze my FLYPROJECT credit package?
STANDARD SAFETY AND PRECAUTION
What happens to my Virtual Credit?
Can I use my Virtual Credits to book regular classes?
Can I still book Virtual Classes?
How do I log in the virtual classes?
What device do I need for audio?
Are the spots booked going to be the same as the layout in the room?
When can I book my classes?
My package is frozen during MCO, how can I book my class?
I have a FLYPROJECT Monthly package and I can't book
FLYCYCLE DC MALL "SOCIAL" DISTANCED LAYOUT
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What is a Freeze Package?
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